Privacy Policy

1. Introduction

Clyvento ("we," "our," or "us") is committed to protecting the personal information of visitors to clyvento.com. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights you have regarding your information.

Clyvento operates in Canada and is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We also comply with applicable international privacy standards for visitors from other jurisdictions.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a message through our contact form (name, email address, and message content)
• Subscribe to our newsletter (email address)
• Participate in community features or event registrations

2.2 Information Collected Automatically

When you visit clyvento.com, we may collect certain technical information automatically, including:

• IP address (stored in anonymised or truncated form where possible)
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring URL
• Date and time of visit

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality and understand how visitors interact with our content. See our Cookie Policy for full details. You can manage cookie preferences through our consent banner or your browser settings.

3. How We Use Your Information

We use collected information for the following purposes:

• Responding to enquiries submitted through our contact form
• Sending editorial and platform updates to newsletter subscribers who have provided consent
• Analysing aggregated website usage to improve content and user experience
• Maintaining website security and preventing abuse
• Complying with legal obligations

We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, Clyvento relies on:

• Consent — for newsletter subscriptions and optional analytics cookies
• Legitimate interests — for basic website analytics and security monitoring, where these interests are not overridden by your rights
• Legal obligation — where processing is required to comply with applicable law

5. Data Sharing and Disclosure

Clyvento does not sell personal information to third parties. We do not operate as a data broker. We may share information in the following limited circumstances:

• Service providers: We use third-party services for hosting, analytics, and email delivery. These providers are contractually bound to handle data in accordance with this policy and applicable law.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred. We would notify users of any such change.

6. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected:

• Contact form submissions: retained for up to 24 months unless required for ongoing correspondence
• Newsletter subscriber records: retained until unsubscription, plus a reasonable period for suppression list maintenance
• Server logs: typically retained for 90 days before deletion or anonymisation

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Objection: Object to certain types of processing, including direct marketing
• Withdrawal of consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected] or write to 1935 Eglinton Ave E, Scarborough, ON, Canada.

8. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption, access controls, and regular security reviews. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Clyvento is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to clyvento.com. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on our website. Continued use of the site following notification of changes constitutes acceptance of the updated policy.

12. Contact

For privacy-related enquiries, please contact:

• Email: [email protected]
• Phone: +1 647-272-1012
• Address: 1935 Eglinton Ave E, Scarborough, ON, Canada